Last updated: May 6, 2026.

jenluther.com is a small advisory practice. This page covers the basic rules for using the website (jenluther.com) and any paid offering — fractional program work, advisory sprints, board education, board advisory, and speaking.

Short version: be kind, don’t steal my work, pay what you owe, and know that I’m a licensed lawyer but I’m not your lawyer when you hire me through this site.

Using the website

By using jenluther.com or engaging with any related service, you agree to these terms. If you don’t agree with them, that’s fine — please don’t use the site or services.

You agree to use the site for its intended purpose: reading, subscribing, inquiring, and booking. Don’t try to break it, scrape it, copy it wholesale, or use it to train AI models without asking. Don’t use it to harass anyone (including me).

I reserve the right to update these terms when something material changes. The date at the top of this page will tell you when.

What I do

Here’s what I’m offering through this site, in plain English: a set of advisory and consulting services described on the “Services” page.

The specific scope, deliverables, and price for any engagement go in a short engagement letter we both sign. If anything in the letter conflicts with what’s on the site, the letter wins.

What this isn’t

Everything I offer through this site is professional advisory, program, governance, educational, or speaking work. It is not legal services. It is not legal advice.

I am a licensed attorney — and yes, that background is the whole point of why a company would hire me for this. But I am not offering legal services through this site, I am not your lawyer when you hire me through it, and our communications are not protected by attorney-client privilege.

If you need legal advice on a specific question — a contract to review, a regulator letter to answer, a dispute to fight — please hire a lawyer for that. Where legal questions come up in our work together, we’ll loop in your outside counsel. I’m happy to help you pick a firm if you don’t have one. If you would like to engage me as a lawyer, let’s talk about what that would look like separately.

Please don’t send me confidential or privileged information through the website or by email before we have an engagement letter signed. I can’t protect it the way your own lawyer can.

You’re responsible for your own decisions, before, during, and after working with me.

How an engagement starts, how it ends

It starts when we’ve had a conversation, I’ve done a quick conflicts and fit check, and we’ve both signed an engagement letter. Until then, we’re just talking. Inquiring doesn’t guarantee availability — I take a small number of clients at a time.

Engagements end on the timeline specified in the engagement letter.

What’s mine, what’s yours

Everything I publish on jenluther.com — the writing, the photographs, the frameworks, the talk decks — is mine, or used with permission. You’re welcome to share a link with credit. You’re not welcome to republish, repackage, resell, or train AI models on my work without asking first.

Deliverables I produce for you (your program design, your briefing, your deck, your written assessment) are licensed to you for your internal business use. I keep the underlying frameworks, templates, and methodologies — that’s the toolkit I bring to the next engagement. Your engagement letter can change this if we want.

Anything you send me — an email, a survey response, a comment — stays yours. By sending it, you give me permission to use it for the purposes described in the Privacy Policy. If I want to quote you publicly by name, I’ll ask first.

Money

Fees, deliverables, and timing live in your engagement letter. The numbers on the site are estimates. Payments go through Stripe; scheduling goes through Calendly.

• Fixed-fee work: paid in full at booking, or 50% at booking and 50% on delivery.

• Time-based work: billed monthly at the day rate in your letter, plus reasonable expenses pre-approved over a threshold we agree on.

• Prices are in USD and include taxes.

Cancellations and refunds

Life happens — reach out and we’ll figure it out. Here’s the default if we haven’t agreed to something different in your engagement letter:

• Fixed-fee work: full refund if you cancel 30+ days before the start; 50% refund 48 hours to 7 days before; no refund inside 48 hours.

• Fractional Program Lead: either of us can give 30 days’ notice. Pre-paid fees for work I haven’t done get refunded. Fees for work already done don’t.

• Speaking: travel and lodging deposits aren’t refundable once I’ve incurred them.

Once a deliverable is delivered, the work is done.

Confidentiality (and a note on privilege)

I treat what you share with me as confidential, and I’ll sign a mutual NDA on request. That said — because I’m not acting as your lawyer when you hire me through this site, what we discuss is not protected by attorney-client privilege. If you need privileged communication, hire your own counsel.

Before I take any engagement I run a basic conflicts check. I may decline an engagement, or step away from one, if a real conflict shows up.

Limits of liability

I’ll do my honest best work. But I can’t promise specific outcomes — I can’t guarantee a closed financing, a passed audit, or a board vote going your way.

To the fullest extent allowed by law, my liability for anything related to the site or any single engagement is capped at the fees you paid me on that engagement in the 12 months before the claim. I’m not on the hook for indirect, incidental, special, consequential, or punitive damages. None of this limits liability that can’t be limited by law.

Governing law

These terms are governed by the laws of the State of California. If we ever have a dispute we can’t resolve over email, it’ll be handled in the courts of San Francisco County, California. I’d rather we just talk it out, though.

Getting in touch

Reach out with questions at the contact us page.